Industry Experts

Our resources are domain experts in designing, building and deploying IT services. They have years of practical, hands-on experience at all levels and across all functions – from operations to commercial management.
What Is a Commercial Control Plane?

What Is a Commercial Control Plane?

Most enterprises already run a commercial control plane. It is made of inboxes, spreadsheets, and tribal knowledge, and it runs at human speed. This 2026 CFO guide defines the governed alternative, separates it from CPQ and the CRM, and gives you three instruments to measure the gap before buying anything.

Most enterprise deals are not lost. They are mis-shaped.

Most enterprise deals are not lost. They are mis-shaped.

Enterprise deals are not lost in the negotiation. They are mis-shaped months earlier, in the Missing Mile between what sales quoted and what finance can explain. Here is where complex deals break, backed by 2026 data from Gartner, Forrester, IDC, TSIA, and nine named finance and revenue leaders.

AI in Finance: 8 Brutal Truths and the Missing Mile

AI in Finance: 8 Brutal Truths and the Missing Mile

Finance does not control the margin, it discovers it, in the Missing Mile between the quote and the ledger. Eight brutal, fully sourced truths about AI in finance, and the one idea that changes everything: design the margin instead of discovering it. Includes a 2-minute diagnostic.

What Salesforce Cannot Retire

What Salesforce Cannot Retire

Salesforce is retiring 24 certifications, renaming 16 more, and has moved CPQ to End of Sale. Daniel Kube, CEO of servicePath, on why the practitioners feeling the churn are worth more now, not less, and how to evaluate all three paths forward calmly, before renewal pressure makes the choice for you.

AI Doesn’t Just Scale Your Best Decisions. It Scales Your Worst Ones.

AI Doesn’t Just Scale Your Best Decisions. It Scales Your Worst Ones.

From Day 1 at Gartner Finance Symposium/Xpo 2026: AI doesn’t just scale your best decisions — it scales your worst ones. The Missing Mile between the quote and the general ledger is where margin leakage, forecasting distortion, and governance risk get embedded before finance ever sees them. In autonomous finance, it’s the mile that matters most.

Salesforce just bet its revenue stack on AI agents. Here’s why your commercial data isn’t ready.

Salesforce just bet its revenue stack on AI agents. Here’s why your commercial data isn’t ready.

Salesforce CPQ entered End of Sale and its replacement has been renamed three times in two years. Gartner predicts 40% of agentic AI projects will fail without governance. By 2028, $15 trillion in B2B spend will flow through AI agent exchanges. The question isn’t what replaces your quoting tool. It’s whether your commercial data can survive the machine customer economy. This blog explains why, with 70+ linked sources from Gartner, Forrester, Bain, and McKinsey, and gives you a diagnostic audit template.